We're Hiring: Front of House Team Member
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NEWS | JOBS AT THE LIVING ROOM Full-time & Part-time cinema, café and bar jobs in Liphook, Hampshire Love film, great coffee and looking after people? The Living Room Cinema is looking for a friendly, enthusiastic Front of House Team Member to join our team at our independent cinema in Liphook, Hampshire.Our Front of House Team Members become brand ambassadors for the cinema, delivering outstanding customer service, serving speciality coffee, cocktails and handmade food, and helping every guest enjoy a first-class night out. We have a full-time, and a part-time role with hours that can be increased in time for.
About The Living Room CinemaThe Living Room Cinema is an independent cinema which opened in Liphook in April 2022. A welcoming home-from-home at the heart of the community, we’re a local cinema like you’ve never experienced before. We care about our surroundings, our environment, our experience and our people, but most of all we care about our guests. About the roleAs a Front of House Team Member, you’ll deliver outstanding customer service while identifying and meeting individual guest needs. You’ll support the cinema team by promoting our company values, keeping the cinema running efficiently and safeguarding our excellent reputation with our customers and community. Because of the nature of our business, weekend and evening work is required. Please only apply if you can work evenings and weekends on a regular basis, and you’ll need to be available over all school holiday periods, including half terms, summer holidays, Easter and Christmas. As of right now, we are only looking for applicants over the age of 18. What you’ll be doingLooking after our guests✓ Being polite, friendly and welcoming to every guest and visitor ✓ Giving accurate information about what’s showing, and using your knowledge of film genres and show times to recommend titles with confidence Food and drink✓ Preparing and serving speciality coffee, cocktails, handmade food and more, quickly and efficiently ✓ Building excellent product knowledge of our food and beverage range Sales and membership✓ Promoting the value and benefits of our membership scheme to non-members ✓ Recording all sales accurately through our electronic POS ✓ Keeping products well merchandised and recording wastage when needed Safety and standards✓ Carrying out age checks for age-restricted films and alcohol (BBFC certification and Challenge 25) ✓ Completing auditorium checks to help combat film piracy ✓ Following food hygiene and Health & Safety policies, and completing food safety documentation ✓ Keeping the whole venue clean, tidy and hygienic ✓ Following business policies and procedures, and helping with other reasonable duties when needed Who we’re looking forWe’re in the entertainment business, so an avid interest in movies and all things cinema is definitely a bonus! ✓ Passionate about delivering exceptional customer service ✓ Experience in a hospitality food and beverage role, ideally in a café (barista) or bar, is highly desirable ✓ Experience in a customer-facing role, ideally in a cinema or theatre, is desirable but not essential ✓ A confident communicator with guests and colleagues, comfortable with diverse groups of people ✓ Quick to learn new skills and adapt to new situations ✓ Able to work independently and show initiative ✓ A real passion for bringing the cinema into the heart of the community ✓ A self-starter who takes pride in the quality of their work and is driven to deliver great results ✓ Available at key business times, including evenings, weekends, school holidays and public holidays Why work for The Living Room Cinema?We want to be the best employer in the area, known for a rewarding and stimulating working environment and for flexibility and understanding towards our team.
Most of all, we believe you should love what you do. We’ll make sure it’s always a pleasure to come to work and, like us, you’ll be proud to work for The Living Room Cinema. HOW TO APPLY Join our cinema team in LiphookPlease send your CV and a covering letter outlining why you would be a good fit for the role to hello@thelivingroomcinema.co.uk. The Living Room Cinema is an independent cinema, café and bar in Liphook, Hampshire. See what’s on or visit our café-bar. |